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A real world MCDA application : evaluating software (E. PASCHETTA, A. TSOUKIAS)

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A real world MCDA application on software evaluation is presented in the paper. The decision process concerned a big Italien company faced with the management of a call for tenders for a very important software acquisition. The decision aiding process is extensively presented and discussed, mainly as far as its products are concerned, that is : - the problem situation ; - the problem formulation ; - the evaluation model ; - the final recommendation. The results of the experience are discussed using the comments of the client of the study.